PRIVACY POLICY
Ferris Legal Ltd (company number 17215804) (“we, us, or our”)
This privacy policy sets out how we collect, store, maintain, use, and disclose personal information. Where you provide personal information to us, we will handle that personal information in accordance with this privacy policy and applicable law. We may change this privacy policy from time to time by posting an updated copy on our website, and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect about you may include the following:
name;
mailing or street address;
email address;
social media information;
telephone number and other contact details;
date of birth;
payment information;
information about your legal requirements;
information about your business or personal circumstances;
information in connection with client surveys, questionnaires, and promotions;
identification documents and verification information, such as information from passports, driving licences, proof of address documents, photographs, selfies, video verification checks, document authenticity results, liveness or fraud check results, and other information used to verify identity where required;
information about directors, shareholders, trustees, beneficial owners, officers, controllers, authorised representatives, and other persons connected with a client, prospective client, entity or matter;
information collected for customer due diligence, anti-money laundering, sanctions, fraud prevention and compliance purposes, including information about beneficial ownership and control, politically exposed person status, sanctions screening, adverse media results, source of funds, source of wealth, and transaction or matter risk;
records of communications, checks, assessments and ongoing monitoring carried out in connection with our services and compliance obligations; and
any other information provided by you to us via this website or otherwise required for us to provide services to you or comply with our legal obligations.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information either directly from you or from third parties, including where you contact us through our website, communicate with us by email, phone, interact with our website or online content, or enquire about our services.
We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, cookies, or other similar tracking technologies that allow us to track and analyse your website usage.
We may also collect personal information from third parties and publicly available sources where reasonably necessary for the provision of our services or to comply with legal obligations.
HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:
to respond to your requests for consultations, quotes, or legal advice;
to provide services or information to you;
for record keeping and administrative purposes;
to provide information about you to our contractors, employees, consultants, agents, or other third parties for the purpose of providing services to you;
to verify your identity, your authority to act, and the ownership and control of relevant entities or arrangements;
to carry out customer due diligence, anti-money laundering, sanctions, fraud prevention, risk assessment, ongoing monitoring and related compliance checks, including source of funds or source of wealth checks where required;
to improve and optimise our service offering and customer experience;
to comply with our legal and regulatory obligations, resolve disputes, or enforce our agreements with third parties;
to send you marketing and promotional messages and other information that may be of interest to you where permitted by law;
to send you administrative messages, reminders, notices, updates, and security alerts; and
to consider an application for employment from you.
We may disclose your personal information to contractors, employees, consultants, agents, professional advisers, insurers, regulators, courts, law enforcement agencies, Companies House and other registries, and other third parties where reasonably necessary for the purposes set out above.
OUR LAWFUL BASES FOR PROCESSING
We collect and use personal information on one or more of the following bases:
because it is necessary to take steps at your request before entering into a contract, or to perform a contract with you;
because it is necessary for compliance with a legal obligation to which we are subject, including obligations relating to anti-money laundering, sanctions, fraud prevention, taxation, accounting and regulatory compliance;
because it is necessary for our legitimate interests, such as operating and improving our business and services, managing our website and systems, preventing misuse of our services, protecting our legal rights, and administering our client relationships, except where those interests are overridden by your rights or interests; and
where required, on the basis of your consent, including for certain cookies or marketing activities.
Where we process special category data or criminal offence data, including information that may arise through identity verification or compliance screening, we will only do so where permitted by applicable law and with appropriate safeguards.
IF YOU DO NOT PROVIDE PERSONAL INFORMATION
Where we are required to collect personal information by law, or where we need it in order to provide services to you, and you do not provide that information, we may be unable to provide services, continue acting for you, or complete a transaction.
SECURITY
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect those systems. However, we cannot guarantee the security of your personal information.
LINKS
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and suggest that you review their privacy policies before using them.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legal rights.
Where personal information is collected for customer due diligence, anti-money laundering, or related compliance purposes, we may retain identification documents, verification information, screening results, due diligence materials, and related records for five years from the end of the business relationship or completion of the relevant transaction, and in some circumstances for longer where required or permitted by law.
REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, or think any personal information we hold about you is inaccurate, please contact us using the details below. We may need to verify your identity before responding, and in some cases we may be unable to provide access to all of your personal information, in which case we will explain why.
Depending on the circumstances, you may also have rights to request erasure, restriction of processing, data portability, and to object to certain processing. You also have the right to object to direct marketing at any time. Where we rely on consent, you may withdraw that consent at any time.
These rights are not absolute and may not apply in all circumstances, including where we are required to retain or process information to comply with legal obligations or where an exemption applies under applicable law.
COMPLAINTS
If you wish to complain about how we handle your personal information, please contact us using the details below and we will investigate your complaint promptly and respond within a reasonable time.
If you are not satisfied with our response, you may also complain to the Information Commissioner’s Office.
CONTACT US
For further information about this Privacy Policy or our privacy practices, please contact us:
Ferris Legal Ltd
Email: enquiry@ferrislegal.uk